Warranty

Repair Warranty

THIRTY1 will repair all THIRTY1 original pieces within 1 year, at no additonal cost. After one year, the customer will recieve a quote for the cost of the repair. The customer will then have the choice to repair the piece with us or with their local jeweler. Normal wear and tear, improper care, or damage resulting from misuse will void this warranty. Repairs will be assessed on an individual basis.

Watch Warranty

All watches are subject to the same 1 year repair warranty. Our warranty is subject to the terms and conditions of the manufacturer warranty, and will cover internal movement defects. The standard manufacturer warranty does not cover theft or loss of the watch. Normal wear-and-tear or damage caused to the watch by accidents or mishandling/mistreatment are also excluded, as well as damage caused to a watch due to submersion in water which is against the manufacturer's guidance. In particular, wear of the watch strap is not covered by the warranty. Any modification of a watch by the addition or substitution of components by aftermarket products which have not been provided by the manufacturer will also invalidate the warranty. The use of aftermarket components can severely compromise the technical performance, reliability of the watch.